PRIVACY POLICY
Last updated: 19 May 2026
At CuriosToff, we believe that privacy is a matter of trust — and trust is the foundation of every relationship we build with our clientele. This policy explains how we collect, use, protect, and respect your personal information when you engage with us, whether browsing our website, making a purchase, or corresponding with our team.
1. Our Commitment to Your Privacy
We treat your personal information with the same care and discretion we apply to the rare and distinguished objects we curate. Your data is used solely to enhance your experience with CuriosToff and to fulfil our obligations to you as a customer. All processing is carried out in accordance with applicable UK data protection law.
CuriosToff is the data controller responsible for your information.
2. Information We Collect & How We Use It
Your Name & Contact Details
We use this information to:
Deliver your purchases safely and efficiently
Provide service communications, including order confirmations and dispatch updates
Share news, product releases, and invitations — only if you have expressly opted in
Prevent and detect fraudulent activity
Tailor your browsing experience and the content you see
Payment Information
Your payment details are used exclusively to:
Process your order and issue refunds
Protect against fraudulent transactions
We do not store full card details on our servers.
Purchase History & Saved Items
We use this information to:
Complete your orders
Provide informed customer service
Understand what our clientele values, helping us refine our offering
Device & Browsing Information
This includes your IP address, device type, and how you navigate our website. We use it to:
Improve the performance, security, and usability of our site
Set helpful defaults such as currency or language
Detect and prevent fraudulent or malicious activity
3. Sharing Your Information
We do not sell your personal data — a principle we consider fundamental to maintaining your trust.
We share only what is necessary with:
Delivery partners and specialist couriers
Payment processors
Fraud prevention and law enforcement agencies
Technical service providers who support the secure operation of our website
Third parties who receive anonymised, aggregated analytics (never identifiable data)
Any information shared for analytical purposes is stripped of personal identifiers.
4. Marketing Communications
We will contact you with news, product updates, or invitations only if you have chosen to receive such communications.
You may withdraw your consent at any time by:
Adjusting your account preferences
Clicking “unsubscribe” in any marketing email
Contacting us directly
Unsubscribing will not affect essential service communications such as order updates.
5. Online Advertising
On occasion, you may encounter CuriosToff adverts on other websites or platforms. These may be informed by:
Your interactions with our website
Pages you have viewed
Items you have shown interest in
This advertising is anonymised and does not reveal your identity to third parties.
6. How Long We Keep Your Information
We retain your information only for as long as necessary to:
Maintain your account
Fulfil your orders
Provide customer support
Meet legal, regulatory, or fraud prevention obligations
Once information is no longer required, it is securely deleted or anonymised.
7. Your Rights
You have the right to:
Be informed about how your data is used
Access the personal information we hold
Request corrections to inaccurate data
Request deletion or restriction of your data in certain circumstances
Withdraw consent for marketing or other consent based processing
Request the transfer of your data to you or another provider
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us.
8. International Transfers
If you are based in the European Economic Area, please note that your information may be transferred outside Europe for processing. Where this occurs, we ensure appropriate safeguards are in place to protect your data.
9. Cookies
Our website uses cookies — small text files stored on your device — to ensure the site functions as expected and to enhance your browsing experience.
Cookies help us:
Keep your basket intact
Remember your preferences
Improve site speed and security
Personalise content
Understand how visitors use our site
Refine our digital presentation
We do not use cookies to collect sensitive information or personally identifiable data without your explicit permission.
You may disable cookies through your browser settings, though doing so may affect site functionality.
10. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. Significant updates will be communicated via our website or by direct contact where appropriate.
11. Contact Us
For any questions regarding this policy or your personal information, please contact us at: